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Thread: Cant save Tabs Group configuration

  1. #1
    PatFerrik is offline Member
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    Default Cant save Tabs Group configuration

    Hi,

    When I add modules to Tab Groups in "Configure Tabs Group" and click "save and deploy" button, the modules I've added disappear from the group I've moved them to. Also, if I create a new group, this disappears when I click "save and deploy".

    I can remove modules without a problem...

    I'm using Version 5.5.0 (Build 6653) and have tried 2 browsers: chrome and firefox.

    Does anyone know if I' doing something wrong or if this is a known bug and if so, is there a work arround (e.g. inserting to the DB)?

    Thanks

    PF

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Cant save Tabs Group configuration

    Please list your environment:

    operating system + version
    version of php, mysql & webserver
    version of sugarcrm

  3. #3
    PatFerrik is offline Member
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    Default Re: Cant save Tabs Group configuration

    Win XP pro sp3
    Not sure about the php version - 5 I think
    Not sure about the apache version - 2 I think
    (php and apache were installed from sugarcrm-CE-5.5.1RC2-windows-msql-installer.exe)
    MS MQLExpress
    Sugar CRM Version 5.5.0 (Build 6653)

    If you need the versions of php and apache, please can you let me know how to find these.

    Thanks for your help

    PF

  4. #4
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Cant save Tabs Group configuration

    <?php

    phpinfo ();

    ?>
    Copy the above code into a file. Call the file phpinfo.php. Save the file to the root web folder of your webserver (usually www).

    Point your browser at the server to serveraddress/phpinfo.php

    This will print out a long list including all the versions.

  5. #5
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Cant save Tabs Group configuration

    If you have firefox install the firebug addon, enable tabs console, javascript and network.
    Try to reproduce this same issue using firefox. If you face an error message at the right bottom corner of firefox screen let us know all details regarding such error.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  6. #6
    parser is offline Junior Member
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    Default Re: Cant save Tabs Group configuration

    Try move your added modules Admin->Configure Tabs from "Hidden Tabs" to "Displayed Tabs"
    and try again add new tab "Configure Tabs Group"

  7. #7
    gemmawood is offline Junior Member
    Join Date
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    Default Re: Cant save Tabs Group configuration

    Quote Originally Posted by PatFerrik View Post
    Hi,

    When I add modules to Tab Groups in "Configure Tabs Group" and click "save and deploy" button, the modules I've added disappear from the group I've moved them to. Also, if I create a new group, this disappears when I click "save and deploy".

    I can remove modules without a problem...

    I'm using Version 5.5.0 (Build 6653) and have tried 2 browsers: chrome and firefox.

    Does anyone know if I' doing something wrong or if this is a known bug and if so, is there a work arround (e.g. inserting to the DB)?

    Thanks

    PF
    Did you find a resolution to this issue? I am experiencing the same problem.

  8. #8
    serbanghita is offline Sugar Community Member
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    Bucharest
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    Cool Re: Cant save Tabs Group configuration

    Check what parser said.

    Go to 'My Account', click 'Edit' and check if your tab is the 'Hide Tabs', if yes, move it to 'Display Tabs' (check out my two attached screenshots). This should solve your problem. I know it solved mine
    Attached Images Attached Images   

  9. #9
    dancablam's Avatar
    dancablam is offline Junior Member
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    Smile Re: Cant save Tabs Group configuration

    **Found a fix:**

    To get this to work without having to do the above workaround (which wouldn't suffice for my needs) I had to:

    1. Navigate to the root directory of my sugar install
    2. Create file config_override.php and chmod to 766
    3. Run: chmod -R 777 custom


    After following those steps the Configure Tabs Group page now works just fine for me!

  10. #10
    sciloski is offline Junior Member
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    Default Re: Cant save Tabs Group configuration

    I to am having the same issue. Mine is not letting me add the call, meeting, notes, and taks back into a tab.

    I am running Sugarcrm 5.5.1 on Windows Server 2003 using the Window's IIS and MS SQL 2005 Express.

    Please Help.

    Thanks,
    Scott M. Ciloski
    Maple Grove Baptist Church

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