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Thread: Can't see imported modules

  1. #1
    planetcaravan is offline Sugar Community Member
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    Default Can't see imported modules

    Hi there,

    here is my configuration:
    Sugar Version: 6.2.3 (Build 6658)
    Sugar Edition: Community
    Category: Module Buidlder
    Operating System: GNU/Linux Debian 6.0
    PHP Version: 5.3.3-7+squeeze3
    Database: MySQL 5.1.49
    Web Server: Apache 2.2.16

    I've imported two package from a previous installation. I can see these modules on front end, but in module builder I can't see them...How is it possible?

  2. #2
    kirstyobrien's Avatar
    kirstyobrien is offline Sugar Community Member
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    Default Re: Can't see imported modules

    Have you checked in Studio to see whether they are available? (not module builder)

  3. #3
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: Can't see imported modules

    First you need to check whether they are visible (admin section - show tabs) and enabled. Then you may restart your Apache server or your external cache program (e.g. APC) and clear your browser cache.

    If you have your modules in two languages it may also help to switch languages in order to see whether just one language is missing. If this is the case then you need to go to the moduleList dropdown, save once the language where you actually can see them and then translate them again there in the other language.

    Since I have this case quite often I believe that this is a bug but I can't really say where because from the outside (by looking into the relevant folders) everything seems to be ok.
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

  4. #4
    planetcaravan is offline Sugar Community Member
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    Default Re: Can't see imported modules

    Thanks for all your answers!

    @roblaus: Modules are visible on tabs. I restarted Apache and tried with a different PC with FF7 but the problem still remains. So do you think is this really a bug?

    @kirstyobrien: In studio I can find it!

  5. #5
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: Can't see imported modules

    Check your module list in dropdowns. Add them manually if necessary. And yes, I believe it is a bug because it simply must not be. It usually works.
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

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