Can't upload document attachment

[ipchengwu]

Dear All,


I installed the sugarcrm (version5.5.2) on the my server.anything seams work well,but I can't uplaod the file when I create a note.I open the all permissions to the directory of 'cache/upload/', and I got no error also.

Anybody can help me ,thank you!

Stanley,wu


I

[kuske]

Is the upload_max_filesize in php.ini great enough?
Is the upload_tmp_dir in php.ini set correctly and does the apache process have all rights on this directory?
Is php allowed to execute commands like "mv ..." ?
Is the upload_maxsize in config.php of SugarCRM great enough?

The upload process works as follows:
1 - php/apache load the file to upload_tmp_dir
2 - php tries to execute a mv upload_tmp_dir/filename to cache/upload/

Check upload_tmp_dir for your uploaded files.
If they are there the mv command is not allowed.

Set the log-level to debug to get all error messages in sugarcrm.log