Can't View Contact information due to memory exhaust

[tclevela]

Everyone,

I recently installed SCRM and am testing all it's features. However, I can't display the conact info. I can edit them, but can't display them.

I am running PHP 5.1.6, mysql Ver 14.12 Distrib 5.0.27, for redhat-linux-gnu (i686) using readline 5.0, and FC5.

After installing SCRM, I am able to select any tab or edit any entry that I've put into the database, however when I try to actually view that information via contacts, leads, etc, it fails and the screen shows "page not found". When I check my apache error log, I'm getting segmentation faults as shown:

[Mon Sep 03 14:01:15 2007] [notice] child pid 17507 exit signal Segmentation fault (11)

I have the long array variable set in my php.ini file, and there is no libphp.so being loaded. I've checked the other threads in SCRM's database but nothing I've seen actually applies to my PHP version...etc.

Here's what I discovered; by lowering the memory in my php.ini file from 100M down to 20-50M, all of the pages will display but they complain in the httpd error_log with the following:

[Mon Sep 03 23:35:43 2007] [error] [client 192.168.0.1] PHP Fatal error: Allowed memory size of 52428800 bytes exhausted (tried to allocate 46 bytes) in /var/www/html/fourcleves/CRM/data/SugarBean.php on line 2011, referer: http://www.fourcleves.com/CRM/index...ts&action=index
Allowed memory size of 52428800 bytes exhausted (tried to allocate 16 bytes)

but the only screen I've found that will not display are the contacts. I can select the tab but cannot view the contact without getting the above message. Here's what's weird; it doesn't matter how high I go with the memory setting, the contacts continue to fail. However, if I go to 150M or higher, all the other pages I originally had problems displaying begin to fail again and I start getting segmentation faults again.

Is it possible that I've got a bad memory or is there another setting somewhere in SCRM that is conflicting with php?

Help!!!

[MilSp3c]

What version of apache are you running?

And are you currently using this box for any other purposes?

[tclevela]

My apache version is 2.2.2. I use this website for personal use to share information and pictures with friends and family. I also use it for email so it's not being used for "commercial" use if that's what you mean.

Thanks!!

[tclevela]

Does anyone have any ideas on this?

I cannot view contacts and another strange issue is the feature to add contacts and leads to a newsletter or campaign is not shown...it's simply missing altogether.

[tclevela]

Resolution:

A variable in my php.ini file called "zend.zel_compatibility_mode" was set to ON. However, after installing a new copy of Fedora on a seperate hard drive (FC7) I compared the php.ini files because sugar worked perfectly on this new version. I nailed it down to this variable. When it is turned on, viewing and editing contacts and some other items would fail. Once turning this variable to OFF, SCRM works as advertised.

Thanks for those who replied.

Best regards,