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Thread: Capture leads, "not a valid entry point" problem, version 5.1a

  1. #1
    moran is offline Junior Member
    Join Date
    Oct 2008
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    1

    Default Capture leads, "not a valid entry point" problem, version 5.1a

    Hi,
    I am trying to create leads from web form, based on the example below
    Creating_a_lead_capture_form_for_your_website
    I am getting the message 'not a valid entry point" from the leadCapture.php page.
    The Sugar version is 5.1a and i got the same problem on 2 different installations, "Apache/2.2.8 (Ubuntu) PHP/5.2.4-2ubuntu5.3 with Suhosin-Patch" and the second on win server 2003(win32) apache 2.2.9 php 5.2.6.
    The installations are fresh without any changes in configuration.
    I read and tried with no success,
    http://www.sugarcrm.com/wiki/index.p...grading_to_5.1
    and
    https://www.sugarcrm.com/forums/show...4&page=1&pp=10

    I am fresh new to Sugar.

    One more question, can anyone direct me to a web service for entering new leads?

    Thank you!
    Last edited by moran; 2008-10-26 at 07:24 PM.

  2. #2
    bitshop is offline Junior Member
    Join Date
    Dec 2008
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    2

    Default Re: Capture leads, "not a valid entry point" problem, version 5.1a

    I'm not much further along than you, but changing my form action to index.php?entryPoint=WebToLeadCapture gets me past this error. My leads still aren't appearing in the database but the page redirected with that change.

    Steve Radich
    BitShop, Inc. - http://www.bitshop.com

  3. #3
    ryan.mcgarrie is offline Junior Member
    Join Date
    Aug 2008
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    Default Re: Capture leads, "not a valid entry point" problem, version 5.1a

    Hi,

    I'm new to SugarCRM myself.
    I'm using version 5.2 and I'm getting the exact same error. If you found a solution PLEASE PLEASE post.

    Any help would be greatly appreciated.
    Thanks,
    Ryan McGarrie

  4. #4
    pmcphedran is offline Junior Member
    Join Date
    Feb 2009
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    1

    Default Re: Capture leads, "not a valid entry point" problem, version 5.1a

    I had the same problem and hacked it to work. My problem was deper though as we generated the form originally in an older version of Sugar (5.0.0e) and we are serving the form from a Domino database. We toasted our Sugar server and rebuilt a new one, currently on 5.1.0a.

    I didn't recreate the Domino form and that was causing a bunch of problems as well. So, I basically reviewed the "generated" form on the Sugar server and noticed that it had not put the proper server name in one of the HTML references. It called http://localhost/sugarcrm... I changed this to our proper server name and the errors changed enough to let me figure out the differences between a 5.0.0e generated form and the 5.1.0a generated form.

    Specifically for the "not a valid entry point" error, check out the code that is the <form action...> code, mine was not correct in the generated form either.

    So, basically, read the generated HTML and make sure it is coming out right.

    Good luck, I hope this helps,

    --Pete

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