Case number increment automatically

[biplob.91]

Hi,

I am using SugarCRM 5.2 and its working well in windows server. I have made some changes in case module.I had made the case number field as textfield.Earlier it was auto incremented field.
Earler when new cases is created case number is incremented automatically.But now I have to enter case number manually.I had made changed in admin panel -> custom module. But now I have forgotten where I had made changes.I want case number to be increment automatically.
From where I made change again so that case number change automatically as I create new case. I have 3000 case created earlier.

Please suggest me from where I can change the settings.I am attaching the screenshot below.


Thanks in advance..

[kuske]

The vardef of an issue (e.g. case) is:

$vardefs = array (
'fields' => array (
$_object_name . '_number' => array (
'name' => $_object_name . '_number',
'vname' => 'LBL_NUMBER',
'type' => 'int',
'len' => 11,
'required' => true,
'auto_increment' => true,
'unified_search' => true,
'comment' => 'Visual unique identifier',
'duplicate_merge' => 'disabled',
'disable_num_format' => true,
),

from /include/SugarObject/templates/issue/vardefs.php

[biplob]

hi,
Thanks for the reply ,but the code you have provided is same as I have in /include/SugarObject/templates/issue/vardefs.php .Not a single change in the code.
Please give some advice from where I solve it.

Thanks in advance

[andopes]

You need to create an extended vardefs for Cases, override the case_number field and set the attribute

 'auto_increment' => false, 
  

Then go to Admin -> Repair -> Quick Repair and Rebuild

Cheers