I need to give some of my users the ability to update/close their cases but not create new ones. Where is the permission for that. I have looked in the roles, but there's nothing about "create".
thanks,
~ Mike
I need to give some of my users the ability to update/close their cases but not create new ones. Where is the permission for that. I have looked in the roles, but there's nothing about "create".
thanks,
~ Mike
any update on this? i'm sure it would be useful for other areas accounts/lead processing "role" or position.
thanks,
~ MiJa
I don't think that option is part of the package, it would have to be coded in by someone.
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