Cases full form not defaulting account

[mmansperger]

When you create a case under accounts the default screen (I don't know what else to call it) shows the account name as required and already filled in. In fact you can't edit it. When you choose the full form tab it is no longer filled in and you must look it up.

I can't seem to find how to modify the default layout which is different from the full screen layout (edit layout). Since the edit layout does not default the acount I want to modify the default layout with additional fields.

[dpatech]

If you rename (or remove) the file modules/cases/metadata/accountsquickcreatedefs.php to accountsquickcreatedefs.php.backup, Sugar will use the full case form instead of the one provided in this file.

Please note that Sugar caches its template files so you may need to use the Admin -> Repair -> Clear Template Data Cache functionality after you rename the file. Also, there is a bug with this Admin functionality in Sugar 5.0b so be sure to choose the "Cases" module, uncheck the "Clear All Cache Files" and then check the "Clear .tpl file Only" box.

[mmansperger]

Thanks seems to have worked. However the tab for full screen is still there and when clicked shows the same as the previous screen. Not a big deal but is there a way to remove that tab?

[mmansperger]

Cctually when I modified the detail layout it did not change the default layout. The changes were reflected on the detail layout and only visable when the full form button was clicked.

How do I fix that?

Thanks in advance.