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About LinkBacksOpen cases are not appearing on my home screen. But scheduled calls are showing.
Any ideas?
Member
cases not appearing
Open cases are not appearing on my home screen. But scheduled calls are showing.
Any ideas?
Sugar Community Member
Re: cases not appearing
Obvious question, but...have you have confirmed that the cases have an Assigned To value associated with them? Also, double check the filter/display options for the Cases dashlet to make sure you are not filtering out the cases you are expecting to see.
Regards,
Angel Magaņa
Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
Blog: http://cheleguanaco.blogspot.com.
Twitter: @cheleguanaco.
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A Prolific Poster
Re: cases not appearing
HI
click the "my open case" sub panel edit button. i and check your filters. and refresh the sub panel.
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