Change default case priority from email

[jacoblogic]

Hi,

im using using sugarcrm pro 6.2.1

In studio i have added some new priorities to the dropdown in the cases module.
i have then set the default value to a blank one and made the dropdown required.

when i go to cases and create a new one this works as expected. however for new cases created from the emails module all cases get a default priority of 'High' when i would like them to default to blank.

I could not find anything in the inbound emails section.

can anyone point me in the direction of where it is in the code so that i can modify it. or alternatively where in sugar/what i am doing wrong.

Regards

[jacoblogic]

[Resolved]

For anyone interested in doing this I found a non-upgrade safe way of doing this.

in the file [sugar]\modules\InboundEmail\InboundEmail.php

inside function handleCreateCase
$c->priority = 'P1'; ~ line 2819

change the P1 to another number eg P2 = Medium, P3 = Low, P0 = -blank-

Cheers,