Change default value for standard field drop down

[edub]

On 4.5.1 I was able to edit the vardefs.php file located at /modules/Cases/vardefs.php and added:
'default' => 'P3',
to the priority array and that made the standard (built-in) field for Priority on the cases module select P3. This isn't working on v5 after the upgrade. I tried editing the same file on v5, but that didn't work, and then I found a forum post that made it sound like I need to create a file /custom/modules/Cases/Ext/Vardefs/vardefs.ext.php that is a copy of the vardefs.php file and make the same change, but that didn't work. Finally I saw a Wiki at:
https://www.sugarcrm.com/wiki/index....Customizations
so I added the following to the bottom of the file:
$dictionary['Cases']['fields']['priority']['default'] = 'P3';
but that didn't do it.

Does anyone know the correct way to change the default value of a drop-down list when the field that the drop down list is for is a built-in field (not a custom field)?

[sugarcane]

Hello edub,

In your case below, you need to create a file in custom/Extension/modules/Cases/Ext/Vardefs/vardefs.php NOT custom/modules/etc...

Add the $dictionary['Cases']['fields']['priority']['default'] = 'P3';

You will then need to rebuild extensions, and your change should take effect

[edub]

Hmmm, I just tried that but it still didn't work. I wasn't sure if I needed the <? and ?> in the new vardefs.php file I created so I tried it both ways and it didn't work. I'm pretty sure I am suppose to have the <? and ?> because when I didn't have it the rebuild extensions module wrote out the dictionary definition a few times (plus I understand the theory of why it should be surrounded by those). But the good news is that it proved that the rebuild extensions script was seeing the vardefs file I created.

I'm not sure what to try next or how to verify that the dictionary definition I added to that vardef file got put to the correct place after I run the rebuild extensions since I don't know where that correct place is.

Any idea what I should try next?

[sugarcane]

Hi edub,

yes, you do need to have your files begin with <?php and end with ?>

So you file should look something like this:

<?php

$dictionary['Case']['fields']['priority']['default'] = 'P3';

?>

then rebuild extensions and repair database and it should work.

[edub]

I have everything exactly like you say, but it still isn't picking P3 (Priority 3) as the default item on the drop down list when you go to create a new case. I don't know what to do differently.

[tron90]

I want to accomplish the same thing... I tried to do it this way, but for some reason I get a blank screen after rebuilding extensions.

I'm using version 5.5.1, has this procedure changed?
Could you please tell me how to change the default priority?

Thanks

[edub]

I just tested this in Sugar 5.5.1 and it is the same in Sugar 5.5.1. In Sugar 6, you will be able to modify default fields from within Studio, which will make this much easier. Here is an example of what I just did to test this out. My test was to make the Website field in the Accounts module be a required field. First thing I did was to create a new file (not to modify an existing file) in the following folder:
custom/Extension/modules/Accounts/Ext/Vardefs/
you can call the file anything that ends in .php. So I called mine websiteRequired.php. If that folder path doesn't exist, just create it. Inside of that file, just put the following:

<?php
$dictionary["Account"]["fields"]["website"]["required"] = true;
?>

Then run the rebuild extensions command. You said you got a blank screen when you tried to do that, which probably means you have a syntax error in one of the files in the custom/Extension/modules/*whatever*/Ext/Vardefs folder, but it could be in any module, not necessarily the one you are working on.

[kuske]

Perhaps you should not name your file

custom/Extension/modules/Cases/Ext/Vardefs/vardefs.php

but

custom/Extension/modules/Cases/Ext/Vardefs/myCaseSetting.php

During repair all files in

custom/Extension/modules/Cases/Ext/Vardefs/

are collected and assembled to the new file

custom\modules\Cases\Ext\Vardefs\vardefs.ext.php

Perhaps you should delete that file before you start the next repair action.

[jamdavjame_2007]

Thanks for the solution my problem was solved

[tron90]

For some reason, mine is not working... I'm real new to Sugar, so I don't know what could be wrong.

Here's exactly what I did:

-Created a file named defaultPriority.php in custom/Extension/modules/Cases/Ext/Vardefs/
Inside this file I have this:

<?php

$dictionary['Case']['fields']['priority']['default'] = 'P3';

?>

-Repair extensions

I still get a blank screen every time I access Cases. If I remove the file and repair extensions, Cases work fine again.

Thanks for your help.