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Thread: Change e-mail for Leads fails.

  1. #1
    hensor is offline Senior Member
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    Default Change e-mail for Leads fails.

    When trying to edit a e-mail address for a lead it never saves the new e-mail.
    Also trying to add another e-mail address fails.

    There a no errors.

    Any idea on what goes wrong?

    It does work for Accounts.

  2. #2
    hensor is offline Senior Member
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    Default Re: Change e-mail for Leads fails.

    I cannot delete it either! This is only for Leads the problems seems to occur. Under Accounts everything works.

  3. #3
    hensor is offline Senior Member
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    Default Re: Change e-mail for Leads fails.

    Aren't there anybody else who have had this problem?
    Or anybody who have any idea to a solution?


  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Change e-mail for Leads fails.

    Hi Henson

    Did you customize anything, installed any package or upgrade it from a previous version?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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    São Paulo, SP 01046-010
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
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    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  5. #5
    hensor is offline Senior Member
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    Default Re: Change e-mail for Leads fails.

    I've installed the OS4E module for integrating with Exchange Server. But I have tried to deactivate it without any luck.

  6. #6
    hensor is offline Senior Member
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    Default Re: Change e-mail for Leads fails.

    Does anyone knows where I can see what is send when saving a Lead so I can check what goes wrong when trying to add/delete/change an email address for a lead???

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