Change Number of Listview Items per page

[nhellwig]

I have attempted to change the number of Listview Items Per Page and the number of Subpanel Items per Page in Admin -> System Settings. They default to 20 and 10 respectively. When I change them to any other number and click save, the system does not save the changes and defaults back to 20 and 10. We are currently running SugarCRM Community Edition version 5.2.0k.

We set up a separate server with SugarCRM Community Edition version 5.5.1 and tested it to see if the newer version corrects this issue, but we are having the same problem. The changes in System Settings do not save and the numbers go back to their default values.

Any help is greatly appreciated!

[roblaus]

Just checked it and it works. You may have a permission problem. Check your config_override.php in the Sugar root

[nhellwig]

We do not have a config_override.php file in the SugarCRM root directory. Could it be located somewhere else? We are running Community Edition Version 5.2.0k.

[mikesolomon]

We do not have a config_override.php file in the SugarCRM root directory. Could it be located somewhere else? We are running Community Edition Version 5.2.0k.

It should be in the root directory

Try creating it manually

Also check permissions directory

[nhellwig]

How would I create it manually?

[mikesolomon]

how do you access your server?

if you access it by ftp create a file on your local pc and ftp it to your server

file contents should be like

<?php
$sugar_config['list_max_entries_per_page'] = '30';