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Thread: Change of server collation to UTF-8

  1. #1
    miamiman is offline Member
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    Dec 2008
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    Unhappy Change of server collation to UTF-8

    This is probably really easy/stupid, but we don't know where to turn.

    Because of other applications, we changed our server collation settings from latin1_swedish_ci to utf8_unicode_ci, and got GARBAGE in our Sugar Installation.

    Like this: "��������]{s��[��w@�i(OO�.����yw�"

    We set it back to utf8_unicode_ci and we still have GARBAGE.

    Oh please tell me that this is an easy php.ini configuration fix!

    Thanks.

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Change of server collation to UTF-8

    Have you checked the database directly? Do you have access to a tool like phpmyadmin or sqlyog?

    The default for sugar charset is held in config .php

    'default_charset' => 'UTF-8',

    But you need to ensure the integrity of the data first

  3. #3
    miamiman is offline Member
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    Thumbs up Re: Change of server collation to UTF-8

    Thank you!

    It's always great to get a timely response from the forums.

    We are checking our server settings and will advise what our final solution was.

    We have checked our data, and it is NOT corrupt.

  4. #4
    miamiman is offline Member
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    Default Re: Change of server collation to UTF-8

    Well, we're two days into this and still haven't figured out why we are getting character garbage.

    1. We downloaded the sugar install and locally everything is fine.
    2. We installed a second fresh install to the server and get garbage.

    We've been advised that database, php, and apache are all set to UTF-8.

    • The server people suggested modifying the httaccess file to include character encoding to:
      AddDefaultCharset UTF-8

    Yes / no?

    If so, which one the public folder or the sugar install folder, or both.

    Any suggestion?

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