CHANGING THE LEAD status

[jon18]

Hi

Is it possible to change the lead status option from the standard "Dead, assigned, in Process etc" to custom ones like "On Review, On Hold etc"?

Thanks

[Angel]

Yes, it is possible to modify them.

Login as a user with administrator rights, then click Admin > Drop Down Editor. You'll want to modify the lead_status_dom list.

[sugarcane]

You can certainly change the labels or create new items or remove existing ones. One note of caution: Keep the status 'Converted'. You can change the label name, but do not delete the database value, since there is code that auto updates the lead status to converted when you convert an account.