Changing user outbound email from SMTP to Sendmail

[bolsen]

I can't be crazy -- but, maybe I am.

Under Admin - Email Settings - I have the outbound email configured as Sendmail (My hosting service suggest that I use sendmail instead of SMTP) If I log into sugar as Admin, click on Emails and compose an email, the email is sent fine. However, I notice that all of my users -- and when I add new users -- their outbound email the transfer is through SMTP and I am not able to change it to Sendmail. This is driving me nuts. There has got to be a way to change their setup so that they can send email using Sendmail.

I at one time - before I moved Sugar over to my hosted service - ran sugar from my laptop and used SMTP as the transfer agent. But I changed it to Sendmail when I migrated over to the hosting service.

Can someone PLEASE help. I would prefer to retain my sanity if at all possible.
I recently upgraded from 5.5.2 to 5.5.4

Thanks

[roblaus]

You're not crazy. This option has been removed and afaik there is no back door to get it back.

[bolsen]

Ouch. Well, good to know that I am not crazy. So, it sounds like, if I am using Sendmail as the transfer agent, I am out of luck if I want to use SugarCRM in a multi-user environment. Wow, given the cost of the licenses, I am glad that I found this out now before I kicked in for the licenses.

Thanks for your help roblaus

[roblaus]

I wonder what's wrong with smtp? Works fine everywhere including (most probably) your standard email accounts. Sendmail can be a bitch - I do not understand why a provider would recommend it.

[bolsen]

I will have to go back to them and see what their reasoning is. Long story short, I was having problems sending email from Sugar when I migrated over to the hosting and they suggested using Sendmail. Since it starting working with sendmail, I never really dug any deeper.

[bolsen]

But, I did notice one thing. One of the users that I have configured is showing an stmp server that is spelled wrong (I remember fat fingering the smtp server address under admin - email settings many moons ago and changed it accordingly. Why would that user still be showing the wrong smtp server address if it is not configured anywhere else? And, I can't change it to another smtp server.

Thanks again for your help roblaus, I really appreciate it.

[roblaus]

Strange. SMTP is pretty digital - either it works or it doesn't. Probably the general (system) one is used.