character-set for csv import

[djsimon13]

Hello,

I am new to this amazing software and just start to get to know the power of it.

now I have my first question for this forum.

i just wanted to import a big number of addresses, they are saved in a csv file.

so far so good... but I am from europe so there is a lot of persons with special character in ther names like:

ü ä ö and others... so how do I import this to my systems without just getting un useable content?

is there a special way to export my csv file or convert it?

hope some one knows a good answer!

thank you

django

[djsimon13]

what am i doing wrong?

why dont i get replys to my question?

is my question to easy for you guys?

have a nice weekend and hope to read some answers soon

dj

[ruchida]

djsimon13

The csv file can be imported if you convert its encoding to utf-8 or whatever charset encoding you use in SugarCRM.

[djsimon13]

thank you for the answer.

one question, where can I find the settings for charset, so that i can check the setting on my installation.

so what you are saying is that if i export as utf-8 ill be able to import all the contacts without any errors in there names.

thank you

dj

[ruchida]

djsimon13,

You will find config.php in the SugarCRM installain directory and there is a line below in it.

'default_charset' => 'ISO-8859-1',

This defines your default charset encoding.