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Thread: Characters with accents (diatrics) in email

  1. #1
    dstj is offline Sugar Community Member
    Join Date
    Nov 2006
    Posts
    23

    Default Characters with accents (diatrics) in email

    Hi,

    Using Sugar 5.2.0a, emails imported in Cases by the scheduler always present problems with the accentuated characters. They're imported as their quoted printable code. Not as the accent character corresponding to the code. For exemple :
    - "m=EAme" instead of "même".
    - "d=E9j=E0" instead of "déjà"

    This renders the email virtually unreadable, and replies look very bad to the customer. Is there anything I can do to fix this ?

    Update: This seems to happen only for plain text email.

    Thanks,

    Dom.
    Last edited by dstj; 2009-02-20 at 03:52 PM. Reason: Extra info.

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