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Thread: Chrome browser and "greyed out" calendar

  1. #1
    marclangston is offline Sugar Community Member
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    Default Chrome browser and "greyed out" calendar

    In the Opportunities Edit screen, when I attempt to change the Expected Close Date by clicking the little calendar icon, I will often get a blank grey square instead of the calendar. (I've attached a picture to this post.) Sometimes I will get the calendar but then when I click the ">" button to move up to another month I will get the grey screen. This only seems to be happening in the Chrome browser. (I've tried IE and Firefox and can't duplicate it there.)


    Is this a known issue or something unusual?
    Thanks.
    marc
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  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Chrome browser and "greyed out" calendar

    I've been exclusively using Chrome for quite some time now and while I've seen some oddness relating to those popups in the past, I've never seen anything like this.

    Have you tried it in Incognito mode to test whether or not the issue might be related to an extension?
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
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  3. #3
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: Chrome browser and "greyed out" calendar

    Definitely a Chrome Error, appeared with the latest Chrome update. Same version under FF and IE runs fine. Reproducible with 5.0.375.99. But just for some months (e.g. August 2010). Independent from lang pack.
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  4. #4
    chrislynch8's Avatar
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    Default Re: Chrome browser and "greyed out" calendar

    I've stopped using SugarCRM in chrome. I've had all sorts of errors/issues. I haven't seen you one.



    Rgds
    Chris
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  5. #5
    marclangston is offline Sugar Community Member
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    Default Re: Chrome browser and "greyed out" calendar

    Quote Originally Posted by roblaus View Post
    Definitely a Chrome Error, appeared with the latest Chrome update. Same version under FF and IE runs fine. Reproducible with 5.0.375.99. But just for some months (e.g. August 2010). Independent from lang pack.
    Thanks for the confirmation. I also noticed that is seemed to affect just certain months (August '10, May '11, January '12). Do you know how to describe this error in a more general/"technical" way so that it can be reported to the Chrome people? Or have you reported it?

    Do you know which previous version of the browser would not have this issue?
    Thanks.
    marc

  6. #6
    mikesolomon is offline Sugar Community Member
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    Default Re: Chrome browser and "greyed out" calendar

    Quote Originally Posted by marclangston View Post
    Thanks for the confirmation. I also noticed that is seemed to affect just certain months (August '10, May '11, January '12). Do you know how to describe this error in a more general/"technical" way so that it can be reported to the Chrome people? Or have you reported it?

    Do you know which previous version of the browser would not have this issue?
    Thanks.
    marc
    Its a pain

    I have the same problem
    Mike Solomon
    Development Manager
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  7. #7
    Angel's Avatar
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    Default Re: Chrome browser and "greyed out" calendar

    Quote Originally Posted by roblaus View Post
    Definitely a Chrome Error, appeared with the latest Chrome update. Same version under FF and IE runs fine. Reproducible with 5.0.375.99. But just for some months (e.g. August 2010). Independent from lang pack.
    I am running this same build and I can't duplicate it.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  8. #8
    roblaus's Avatar
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    Default Re: Chrome browser and "greyed out" calendar

    Strange. Which OS? I use Win7 Pro. I got the word from a customer but I am almost sure that they use XP still. Did you try August 2010?
    __________________________
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    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

  9. #9
    Angel's Avatar
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    Default Re: Chrome browser and "greyed out" calendar

    I am on XP SP3.

    Did you try it in incognito mode? (To rule out extensions)
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  10. #10
    marclangston is offline Sugar Community Member
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    Default Re: Chrome browser and "greyed out" calendar

    I did try incognito mode (I should have mentioned that before) but there was no difference: I still get that gray calendar square for certain months. I'm using Windows XP Pro and Sugar Community Edition 5.2.0i.
    marc

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