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Thread: "CID:" appears in URL of inserted images only for campaigns

  1. #1
    rleroux is offline Sugar Community Member
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    May 2008
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    Question "CID:" appears in URL of inserted images only for campaigns

    Good day,

    I am running 5.1 CE on IIS7, Server 2003 and Php 5.1

    I am able to attach an image to an email template and see it with no problems. When I go to send an email and use the template, the image will appear properly at the destined email address.
    However if I create a campain and use the same template in the campain, the URL path that contains my image is changed by something somewhere to include "/cid:"

    What needs to be check in this case to stop a campain from modifying my URL for my linked images?

    Here's an example of what happens:
    This is using a template when createing an email.
    <img src="http://www.abc.com/tethered/cache/images/image001.jpg" alt="" width="293" height="107" />
    vs using the same template when creating an email for an email campaign
    <img src="http://www.abc.com/tethered/cid:image001.jpg" alt="" width="293" height="107" />

    Note that the path does not seem to be changed until the email is sent. This is what was grabbed by viewing the source in Outlook to see what happened with my images.

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: "CID:" appears in URL of inserted images only for campaigns

    Place the image anywhere else except "cache/images" and it should work. Let me know.
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  3. #3
    rleroux is offline Sugar Community Member
    Join Date
    May 2008
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    Default Re: "CID:" appears in URL of inserted images only for campaigns

    Created a folder "Image" in the root instead of in 'cache'.

    works like a dream.

    Many thanks!

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