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Thread: 'close' button on My Open Task Dashlet not working?

  1. #1
    onthegoinoz is offline Member
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    Default 'close' button on My Open Task Dashlet not working?

    Hi,

    I just noticed that the 'close' button (X) on My Open Task Dashlet is not working? must be something simple i'm sure... any ideas?

    thanks in advance!

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: 'close' button on My Open Task Dashlet not working?

    What is the version of your SugarCRM instance?
    Did you install any package?

    Regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
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    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    onthegoinoz is offline Member
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    Default Re: 'close' button on My Open Task Dashlet not working?

    Thanks for responding so quick!

    Version 6.2.0 (Build 6354) and no I have not installed anything else?

  4. #4
    onthegoinoz is offline Member
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    Default Re: 'close' button on My Open Task Dashlet not working?

    the only thin gI have done is create 2 other modules called Partners and Partner contacts that are the same structure as the standard Accounts and Contacts modules

  5. #5
    onthegoinoz is offline Member
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    Default Re: 'close' button on My Open Task Dashlet not working?

    Still cannot figure this out?... really wierd

  6. #6
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: 'close' button on My Open Task Dashlet not working?

    What happen when you click the button?
    Nothing happen or anything unexpected?
    A screen shot may be useful.

    Regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  7. #7
    onthegoinoz is offline Member
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    Default Re: 'close' button on My Open Task Dashlet not working?

    howdy,

    No nothing happens.. all I see is the 'close' text pop up when I hover over it (as per the attachment) but when I click it nothing happens?
    Attached Images Attached Images  

  8. #8
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: 'close' button on My Open Task Dashlet not working?

    Follow the tips in my first post here and let us know the error message.
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  9. #9
    rethus is offline Sugar Community Member
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    Default Re: 'close' button on My Open Task Dashlet not working?

    I've the same problem.

    This Problem appear in Chrome and Firefox (other Browsers are not still tested)

    SugarCrm-VERSION: 6.4.0 (Build 7276)
    No other Modules installed, than German-Language

    Chrome Console shows:
    <mydomain>cache/jsLanguage/de_de.js?v=gqmG0K4j7yyKyN7aBtr03A 403 (Forbidden)
    Resource interpreted as Other but transferred with MIME type undefined.
    I'd looked into this folder and found no de_de.js file.

    Seems to be a problem with the language-pack. In which circumstances the de_de.js file are build into the jsLanguage-Cache-File?
    Last edited by rethus; 2012-02-22 at 07:01 AM.

  10. #10
    rethus is offline Sugar Community Member
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    Default Re: 'close' button on My Open Task Dashlet not working?

    I found the solution:

    I have try to rebuild Javascript-Language-Files via Administration >> repair. This created a new de_de.js File into the Folder cache/jsLanguages.
    BUT this file does not have the right Permissions. So i change it to "chmod 775" and now it works well.

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