Hello,
I am in the process of researching SugarCRM as I'm not really happy with V ..... and Salesforce. My basic needs lie in the "Leads" Section.
Example: I import a list of 5000 company names and phone numbers. I have multiple reps calling the list overtime. I need a VERY efficient way for the reps to work quickly (less clicking and more dialingand to make sure no rep calls the same lead.
My solutions in the past have been OK but not great:
......: I would just assign a block to each rep. That only works well with a small group of reps.
Salesforce: I would create a filter. Once a call was longed the filter would remove that name from the list. This worked pretty good.
Any advice/ guidance would be great.
Also, we are looking for help on deploying Sugar CRM on our network, some customization needed and integration into a TrixBox PBX.
Thanks Chris


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and to make sure no rep calls the same lead.



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