Configuring for Inbound Email

[piya]

I am not able to receive the inbouind Emails on Sugar CRM. The below warning is appeared in the Admin section.
"
Inbound Email cannot function without the IMAP c-client libraries enabled/compiled with the PHP module. Please contact your administrator to resolve this issue".

Pls help me to solve this problem

Thanks!

[turboweb]

Hi Piya i have queried this many times here with no luck

I cannot find a good tutorial for the answer. there are some that are close but i cant understand them, disappointing as i work as a web developer and should be able to get the gist of it and implement the solution.

good luck

[youssefaoun]

Hello,

Here is what is happening with you:
PHP distributions do not come usually with IMAP. enabled. In order to make IMAP available, you should compile your OWN PHP with this parameter: --with-imap

All what I said is found in the PHP manual at this link: http://us3.php.net/imap
Give it a shot.

As they describe in the PHP manual:

Installation

To get these functions to work, you have to compile PHP with --with-imap[=DIR], where DIR is the c-client install prefix. From our example above, you would use --with-imap=/usr/local/imap-2000b. This location depends on where you created this directory according to the description above. Windows users may include the php_imap.dll DLL in php.ini. IMAP is not supported on systems earlier that Windows 2000. This is because it uses encryption functions in order to enable SSL connections to the mail servers.

I can give you my own PHP compilation that runs IMAP. Now if by any chance we you have IMAP installed on your LInux machine and you forgot to include it in your PHP compilation, MY COMPILATION WILL SAVE YOUR LIFE. Other wise you have to install IMAP (c-client)

I hope that this helps.

Regards,
Youssef AOUN

[youssefaoun]

Here is the PHP binary, you should unzip it.

[VeonConsulting]

I am not able to receive the inbouind Emails on Sugar CRM. The below warning is appeared in the Admin section.
"
Inbound Email cannot function without the IMAP c-client libraries enabled/compiled with the PHP module. Please contact your administrator to resolve this issue".

Pls help me to solve this problem

Thanks!

Hi Piya,

Please check your php.ini file and search for extension=php_imap.dll
uncomment this line and we hope your problem will be resolved.

For any help you can contact us at info@veon.in and we are based in Hyderabad, India