Contact view/edit phone field issue

[sylvester_0]

Hello, I have a client that was running 5.5.x of Sugar CE and I recently upgraded them to the latest version. The upgrade process went smoothly, however not all of the phone fields are showing up anymore. This is a problem, as my client was using most of those fields.

Looking at the database table for contacts, I see there are 5 fields: phone_home, phone_mobile, phone_work, phone_other and phone_fax. These fields are still populated in the database. However, when creating/editing/viewing a contact in the SugarCRM interface, only the following fields show up: Office Phone, Mobile and Fax. How do I make sure these other fields are viewable through the Sugar interface? I've done lots of searching and poking around in the Sugar interface and can't seem to find a solution.

Thanks!

[ben.gillis]

I think your fields are just not showing up in the layout. In studio you can add the fields to any of the layouts.

Go to Admin>Studio>contacts>layouts>and make sure the fields are on the details view, and probably the edit view.

Hope this helps

Ben
SugarCRM Trainer
Plus Consulting
http://training.plusconsulting.com/Pages/SugarCRM.aspx