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Thread: Contacts Import Problem

  1. #1
    bshafer is offline Junior Member
    Join Date
    Sep 2008
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    Question Contacts Import Problem

    Hi there,

    I am very new to Sugar and I am having a problem importing contacts. I have created all the fields that are needed and changed the layout so that all views reflect these new fields. However when I import the .csv (the same problem happens when using tab delimited as well) it only seems to map one or two of the new fields I have created and not others.

    When I am in step 3 of the importing process "Confirm Fields and Import" and I am selecting which Database Field to map to which row in my .csv file it all looks fine. eg the "School Roll" field I have created and mapped to the number 310 in row 1, seems to be working perfectly however when I press import then look at the contact just created, it usually only has the required last name field but there is nothing the the "School Roll" field.

    Can anybody help figure out what I am doing wrong?

    Cheers,

    Ben

  2. #2
    jcb23 is offline Sugar Community Member
    Join Date
    Sep 2007
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    70

    Default Re: Contacts Import Problem

    I am having the same problem. I just installed the latest upgrade - I was able to import contacts easily before this and now cannot get it to map for that 2 fields when trying to import a csv file.

  3. #3
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Jul 2006
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    8,335

    Default Re: Contacts Import Problem

    Hi Ben

    Can you post the field defs of "School Roll" (in cache/modules/Contacts/Contactvardefs.php) and some lines of your import file?

    Cheers
    André Lopes
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