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Thread: Contacts, Leads Detailview Show Error after Upgrade

  1. #1
    shivaranjani is offline Sugar Community Member
    Join Date
    May 2008
    Posts
    174

    Post Contacts, Leads Detailview Show Error after Upgrade

    Hello,
    I have upgrade my sugarcrm form 5.5.0 to 6.1.5 version. On click of Leads module I get the following error:-
    "

    Fatal error: Smarty error: [in cache/modules/Leads/DetailView.tpl line 194]: [plugin] could not load plugin file 'insert.pass.php' (core.load_plugins.php, line 143) in D:\wamp\www\hello\include\Smarty\Smarty.class.php on line 1095 " and when clicked contacts I get the fowlloing error:-"Fatal error: Smarty error: [in cache/modules/Contacts/DetailView.tpl line 72]: [plugin] could not load plugin file 'insert.pass.php' (core.load_plugins.php, line 143) in D:\wamp\www\hello\include\Smarty\Smarty.class.php on line 1095".


    Version Details:-

    Sugarcrm:- Community Edition
    PHP:-5.2.6
    Mysql:-5.0.51b
    Apache:-2.2.8


    Kindly provide your valuable tips.

    Regards,
    ShivaRanjani

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    3,183

    Default Re: Contacts, Leads Detailview Show Error after Upgrade

    can you post you cache/modules/Leads/DetailView.tpl as well as your /custom/modules/Leads/metadata/DetailView.php?
    Kenneth Brill - Help Forum Moderator

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  3. #3
    shivaranjani is offline Sugar Community Member
    Join Date
    May 2008
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    174

    Default Re: Contacts, Leads Detailview Show Error after Upgrade

    Hello Sir,
    Kindly find the attached files respectively.I could not find any detailview.php file in custom/module/leads/metadata/..Thank you for your time.Kindly provide your suggestion please.

    Regards,
    ShivaRanjani
    Attached Files Attached Files

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