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Thread: Contacts Popup empty in 5.1

  1. #1
    crazyivan is offline Junior Member
    Join Date
    Oct 2008
    Posts
    3

    Default Contacts Popup empty in 5.1

    After an upgrade from 4.5.1i to 5.1a using the siltenupgrade everything seems to work fine except that when clicking the Contacts "Select" Button in any subpanel I get an empty Popup (see attached picture). The popup contains no contacts and now search fields, although there are contacts available when I view them in the Contact module.

    The other subpanels "Select" buttons i.e. for Opportunities and Cases work fine.

    Please help, we really want to upgrade to the new version.

    System:
    SugarCE 5.1a
    CentOS5
    php v5.2.2
    mysql v14.12 distrib 5.0.45
    apache v2.2.3
    Attached Images Attached Images  
    Last edited by crazyivan; 2008-10-29 at 02:12 PM.

  2. #2
    jussik is offline Sugar Community Member
    Join Date
    May 2008
    Posts
    17

    Default Re: Contacts Popup empty in 5.1

    I had a similar problem with upgrade from 4.5.1 -> 5.0

    If i remember correctly the solution was simply to delete file modules/Contacts/Popup_picker.php
    or was it Popup.php . Anyway one of those

    I'm sorry for being so vague, I can't reproduce it right now..
    Hope this helps!
    Last edited by jussik; 2008-10-29 at 03:12 PM.

  3. #3
    crazyivan is offline Junior Member
    Join Date
    Oct 2008
    Posts
    3

    Default Re: Contacts Popup empty in 5.1

    Thank you jussik.

    I deleted the Popup.php and the popup looks fine now. Still I can't select any contacts. If I click on a contact it always takes me to the top of the (popup) page. If I select one and click "Select" in the popup window it doesn't do anything.

    Also tried deleting the popup_picker.php but that didn't help either.

  4. #4
    crazyivan is offline Junior Member
    Join Date
    Oct 2008
    Posts
    3

    Default Re: Contacts Popup empty in 5.1

    Ok the Problem somehow solved itself. Works fine now.

    Thanks again.

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