Copy of mail also in Outlook???

[Marketing2]

Hello,

We would like to know if it’s possible when we send email with sugar to create a copy of this email into our sent items in Outlook ?
Hope someone can help us.
”

Thx

[SamuelAugy]

Hello,

Did you try with IMAP protocol ?

[Marketing2]

Hi,

Could you please give us more detail? Is there an option in sugar to do this, or do we need a sugar plugin?

Thanks for your help!

[SamuelAugy]

Hi,

When you configure your mail account into Sugar you have to choose between POP3 and IMAP. I think (but I'm not sure) if you choose IMAP, that should be solve your problem.