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Thread: Couldn't send email campaign

  1. #1
    Vetal is offline Member
    Join Date
    Nov 2006
    Posts
    9

    Default Couldn't send email campaign

    Couldn't send email campaign, but I can send the same email campaign in test mode.
    Anybody knows about that problem?

  2. #2
    Vetal is offline Member
    Join Date
    Nov 2006
    Posts
    9

    Default Re: Couldn't send email campaign

    funny

    Campaigns must have been sent with 'Manage Email Queue' in Admin panel

  3. #3
    andreandre is offline Junior Member
    Join Date
    Nov 2006
    Posts
    1

    Default Re: Couldn't send email campaign

    I have the same problem. But there are no queued mails in 'Manage Email Queue' in Admin panel. What to do?

  4. #4
    jlduran is offline Sugar Community Member
    Join Date
    Jul 2006
    Posts
    30

    Default Re: Couldn't send email campaign

    If you can send test email campaigns it only means that you have a well-configured bounce-handling mailbox. To send the real emails you must have the schedulers working fine, please check the schedulers and the date/time of the Email marketing. By default, the process runs from 2:00 a.m. to 6:00 a.m in batches of 500 emails (if I remember correctly), all this can be customized to suit your needs.
    Don't forget to take a look at the How-to Email Campaign Wiki:
    http://www.sugarcrm.com/wiki/index.p...mail-Campaigns

    Regards,
    Jose

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