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Thread: Create Account w/ UserRole cannot display result--OpenSource4.5.1

  1. #1
    tpine is offline Sugar Community Member
    Join Date
    Feb 2007
    Location
    CA, US
    Posts
    37

    Default Create Account w/ UserRole cannot display result--OpenSource4.5.1

    We downloaded the Sugar OpenSource 4.5.1 to our Linux machine running PHP5.

    A regular user role, privateUser, was created with everything set to either "enabled" or "owner".
    Then we assign all users to that privateUser role.
    During testing, we use the Create Account link from the Shortcut panel which brought up a blank account form for editing.
    After filling in info, we clicked the Save button.
    The window turned blank and displayed something like "cannot access to this area, contact your administrator"
    and reload the home page in a few secondes.
    The user who created the Account cannot see the new record from his/her Account List.

    If we check the new record from the Administrator login, it's been saved successfully.
    Same problem happened to Create Lead also.

    If we remove the user role setting and use default settings ("enabled" and "all"),
    new Accounts can be created and visible to the owner.
    But any user can see, edit, and remove records owned by OTHER users!

    Is this a bug? Is there any fix or workaround?
    Our system serves several users who do not want others to gain access to his/her customer data.

    Please help.

    Thanks.
    - tpine

  2. #2
    yjyj19830305 is offline Junior Member
    Join Date
    Mar 2007
    Posts
    1

    Default Re: Create Account w/ UserRole cannot display result--OpenSource4.5.1

    Quote Originally Posted by tpine
    We downloaded the Sugar OpenSource 4.5.1 to our Linux machine running PHP5.

    A regular user role, privateUser, was created with everything set to either "enabled" or "owner".
    Then we assign all users to that privateUser role.
    During testing, we use the Create Account link from the Shortcut panel which brought up a blank account form for editing.
    After filling in info, we clicked the Save button.
    The window turned blank and displayed something like "cannot access to this area, contact your administrator"
    and reload the home page in a few secondes.
    The user who created the Account cannot see the new record from his/her Account List.

    If we check the new record from the Administrator login, it's been saved successfully.
    Same problem happened to Create Lead also.

    If we remove the user role setting and use default settings ("enabled" and "all"),
    new Accounts can be created and visible to the owner.
    But any user can see, edit, and remove records owned by OTHER users!

    Is this a bug? Is there any fix or workaround?
    Our system serves several users who do not want others to gain access to his/her customer data.

    Please help.

    Thanks.
    - tpine
    i want to know the answer too,i access the same problem in project task modules

  3. #3
    davidhperry is offline Sugar Community Member
    Join Date
    Nov 2006
    Posts
    12

    Default Re: Create Account w/ UserRole cannot display result--OpenSource4.5.1

    Does anyone have any thoughts about this? It looks like I'm dealing with the same issue.

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