Create a backup of SugarCRM open source Version 4.5.1d (Build 1273)

[phendrikx]

Dear SugarCRM experts,

I'm about to do some changes in module and field definition. Before I do so, I'd like to make a backup of both the application files AND the databasefile.

Since we only use a webversion of SugarCRM. I'm not sure how to do this.

I've already looked into the Admin>backup option but this keeps telling me that the target directory for the backup does not exists or cannot be written into.

Help is very much appreciated.
Regards, Pieter

[letrium]

Hi!

I Haven't any problem on my instalation. (5.10b)

Can you do this manualy?(Have you access to the server)

Cheers,

[phendrikx]

Hi letrium,

To start off with.. I have no idea how to acces the server. As far as I know, it's a webserver hosted somewhere on the net.

That's my problem, I don't know where or how to find the installation files and folders.

Regards

[letrium]

Hi!

Try to contact support hosting service.

Cheers,