create case logic hook

[Meyer]

hi there.

i need a logic hook to create a case evertime a new call is created. it does not need to be related, all i want is that the case subject be the same as the call subject, and for me to add a description in the case description.

regards

Paul

[daniel.passarini]

If you want to create a case everytime a call is created, you have to make a logic hook to Calls.
create custom/modules/Calls/logic_hooks.php with the following content:

 $hook_version = 1;
$hook_array = Array();

$hook_array['after_save'] = Array();
$hook_array['after_save'][] = Array(1, 'create_case', 'custom/modules/Calls/CallsLogicHooks.php', 'CallsLogicHooks', 'create_case',);
/* you shoud judge what is more apropriated: before_save or after_save */ 
  

then, create custom/modules/Calls/CallsLogicHooks.php :

 if(!defined('sugarEntry') || !sugarEntry) die('Not A Valid Entry Point');

class CallsLogicHooks {
    function create_case(&$focus, $event, $arguments){
                       // code to create a new case
                       // $focus is a Call object, containg the info of the saved call
    }
} 
  

here is a little description fo the logic hooks' structure:

 // LOGIC HOOK QUICK GUIDE:
$hook_array['before_save'][] = Array(2, 
'logic_hook_name', // MUST BE UNIQUE. hint: use the function name
 'custom/modules/ModuleName/ModuleNameLogicHook.php', // file that has the logic hook codes
'ModuleNameLogicHook', // class name. the class written in the file above
 'function_name', // function called by the logic hook. This function must be a method from the class above
 ); 
  

hope it helps

[cmacholz]

This logic hook will create a case every time the call is saved.

Is there a way to check if the bean is saving a NEW record or saving a OLD record?

thanks

[Angel]

You could modify it to query for the ID value before it is saved. If it is present, abort the process, if not, continue.

[iDavide]

Hello everyone, I have followed the various guides I've found, but wrong,
please help me! : (

I did:
files: logic_hook.php Stored in: /sugarcrm/custom/modules/relst_Relazioni_Aziendali

 <?php
 
$hook_version = 1;
$hook_array = Array();
$hook_array['before_save'] = Array();
$hook_array['before_save'][] = Array(1, 'before_save', 'custom/relst_Relazioni_Aziendali/before_save.php','before', 'before');
 
 
?>  

files:before_save Stored in: /sugarcrm/custom/include/relst_Relazioni_Aziendali

 
<?php 
 
 
if (!defined('sugarEntry') || !sugarEntry) die('Not A Valid Entry Point');
 
 
    mysql_connect("localhost","root","sugarcrm");
    mysql_select_db("sugarcrm");
 
 
 
//global $current_user
require_once('data/SugarBean.php');
require_once('modules/relst_Relazioni_Aziendali/relst_Relazioni_Aziendali.php');
require_once('include/utils.php');
 
class before { 
function before (&$bean, $event, $arguments)
{
 
// as contact you can create any other object of any other module
 
    //die("mi sono rotto i coglioni");
 
        $query = "update jjwg_areas set name = 'CULO' where id = '12'";
        mysql_query($query);
 
 
}
}
 
?>  

I built the custom module with module builder, and I do not understand where the latter will attach themselves to my files, and how do I do so that they are called or seen by the system ... thank you so much!