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Thread: Create Task goes to blank page - help

  1. #1
    ptimpone is offline Sugar Community Member
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    Unhappy Create Task goes to blank page - help

    WIndows 2000 Server, SCRM version 4.5.1e, PHP 5.2.4, mysql 5.0.24, Apache 2

    My users are getting blank web pages when they create a task and assign a user to it (not themselves) and click the save button.

    It does not happen when setting up a Call or Meeting.

    If they do not assign a user, but keep the default assign to, the task is saved successfully.

    To add to the issue, for some reason it assigns the first contact in the database even though I did not.

    help plesse!!!

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Create Task goes to blank page - help

    Edit your php.ini file and set display_errors - On. This will allow you to see the PHP error that is causing the blank screen. You could also look in your sugarcrm.log file and see if there are any errors there.
    Kenneth Brill - Help Forum Moderator

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  3. #3
    ptimpone is offline Sugar Community Member
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    Default Re: Create Task goes to blank page - help

    Here is the error I am getting:


    Fatal error: Call to undefined function: mb_encode_mimeheader() in C:\sugarcrm\htdocs\sugarcrm\include\Localization\L ocalization.php on line 307

  4. #4
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Create Task goes to blank page - help

    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
    Help us Help You

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