Creating a bounce box in sugae

[autobot]

Hi,

well im new to sugar but have one question, how do i create a bounce box, i read the manual that I have to be in the email settings and then in the inbound mail settings, but from there i got lost. Can anybody help me get on track again?

[tparson]

First you set up an email address that you will only use for campaigns. Let's say it's "campaigns@myweb.com". You will need your email account information to make this work. This would be the "pop.myweb.com" information as well as your username and password.

Go to "inbound email" in admin and "monitor new mailbox. Enter all of the above settings:

mailserver address = pop.myweb.com
mailserver protocol = pop (or imap if thats what you use)
mailserver port will auto fill in with 110 which is the norm. (yours could be different but it is unlikely)
status - active
username - from your mail provider
password - from your mail provider
And set "possible actions" to bounce handling.

You may also want to put a reply to name and email address in there.

Hope that helps!

Tracy