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Thread: Creating a Workflow with a "OR" condition

  1. #1
    Doudounka is offline Sugar Community Member
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    Jun 2011
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    61

    Default Creating a Workflow with a "OR" condition

    Hello,

    Is it possible to create a workflow with an "OR" condition ? I know it is easy to create with "AND" conditions.

    The workflow i want to create is an e-mail alert (you have been assigned a task) that will be triggered if the team field is at least one of such and such (group user teams). The problem I have is we have 12 different group user (private teams) in the condition. If either one is assigned a task in team ID, it will send them an e-mail. I tried using the team ID "IS ONE OF" then select my 12 teams. Somehow, Sugar doesn't seem to accept that many "IS ONE OF" and only diplays 6 of them in the workflow and doesn't trigger correctly. It will not trigger on some of the chosen people and will trigger on non-chosen people.

    Any idea ?

    Thank you

  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
    Join Date
    Aug 2010
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    978

    Default Re: Creating a Workflow with a "OR" condition

    As far as I see it is no problem to put users in different teams at the same time. Maybe you could define a team containing all the users from that other teams and use that team for the rule ...
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

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