.csv account import error

[GreggInSanDiego]

I am trying to import several .csv files that were exported from Google Docs. Any help on how to correct things so I can import would be great. Thanks Gregg.

I keep on getting this error:

NOTICE: [8] Memcache::connect() [memcache.connect]: Server localhost (tcp 11211) failed with: Connection refused (61) on line 62 in file /Users/gregg/Sites/GreatHealthCareTalent/SugarCE/include/utils/external_cache/SugarCache_Memcache.php
WARNING: [2] Memcache::connect() [memcache.connect]: Can't connect to localhost:11211, Connection refused (61) on line 62 in file /Users/gregg/Sites/GreatHealthCareTalent/SugarCE/include/utils/external_cache/SugarCache_Memcache.php


MY SYSTEM PHP INFO
Running Apache/2.2.13 (Unix) mod_ssl/2.2.13 OpenSSL/0.9.7l DAV/2 PHP/5.2.9 mod_fastcgi/2.4.2
PHP 5.29

memcache

memcache support enabled
Active persistent connections 0
Revision $Revision: 1.94 $

Directive Local Value Master Value
memcache.allow_failover 1 1
memcache.chunk_size 8192 8192
memcache.default_port 11211 11211
memcache.hash_function crc32 crc32
memcache.hash_strategy standard standard
memcache.max_failover_attempts 20 20

[salesagility]

At what point in the process is this failing and is sugar working correctly otherwise?

[GreggInSanDiego]

It is failing after clicking on the Import button ... after setting up mapping. This import is of Accounts and there are a few custom fields that I had to create so all data is transferred.

This is a fresh install of SugarCE and so far have not found any other problems.

[JDogHerman]

Having same error here

[QUOTE]NOTICE: [8] Memcache::connect() [memcache.connect]: Server localhost (tcp 11211, udp 0) failed with: Connection refused (111) on line 62 in file /var/www/sugarcrm/include/utils/external_cache/SugarCache_Memcache.php/QUOTE]

Does any one have a suggestion on how to fix this as i really need to be able to import contacts

[JDogHerman]

Ok I figured it out...

I needed to install memcache. and remember to start the daemon

[vstokesjr]

Sugar: 5.5.0 CE
Platform: Linux/Apache
PHP Version 5.2.9

We are having the same issue as well while importing targets...

NOTICE: [8] Memcache::connect() [memcache.connect]: Server localhost (tcp 11211) failed with: Connection refused (111) on line 62 in file sugarCRM/include/utils/external_cache/SugarCache_Memcache.php

WARNING: [2] Memcache::connect() [memcache.connect]: Can't connect to localhost:11211, Connection refused (111) on line 62 in file sugarCRM/include/utils/external_cache/SugarCache_Memcache.php

Here is our memcache configuration (provider controls this, we do not):

Active persistent connections 0
Version 2.2.5
Revision $Revision: 1.111 $

[areafiftyone]

Has anyone managed to resolve/address this issue. I'm trying to import a csv of 5,000+ contacts and getting the same memcache error.

Thanks
Gareth

[mkb5150]

I found one way around the problem if you don't have root access and can't modify php.ini or install anything... I am running Community Edition and this is what I did to fix it:

Open up config.php in the sugar installation directory. You should see $sugar_config = array(...). Add the following index/value pair:

'external_cache_disabled' => true

This will disable the caching and get rid of the nasty error.

[prexecom]

I found one way around the problem if you don't have root access and can't modify php.ini or install anything... I am running Community Edition and this is what I did to fix it:

Open up config.php in the sugar installation directory. You should see $sugar_config = array(...). Add the following index/value pair:

'external_cache_disabled' => true

This will disable the caching and get rid of the nasty error.

This was the better answer for me, in contrast to available memcache.zip install