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Thread: CSV Import successful but no data

  1. #1
    walterc is offline Sugar Community Member
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    Unhappy CSV Import successful but no data

    I did a test csv import following the instructions. The fields are Title, First name & Last name. Fields qualified by is None. The result is "1 records created successfully", but no data is returned and when I search fro the record it is no where to be found. Have been trying for a while now! Any takers?

  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Default Re: CSV Import successful but no data

    Please give us some more information:
    • Which edition and version are you using?
    • Which steps did you do to import the data? (Screenshots would be helpful, especially from the page where you do the mapping and the results page)
    • How does the import file look like?
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

  3. #3
    walterc is offline Sugar Community Member
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    Default Re: CSV Import successful but no data

    Thanks
    We use Professional 6.2.0
    I have attached file of the procedure
    Attached Images Attached Images      

  4. #4
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Default Re: CSV Import successful but no data

    Seems to me that there is a problem to get the data into the database, but I have no idea why this could happen. The reading of the file should be ok since the content of the row is shown correctly on the mapping definition page.
    Any error messages in sugarcrm.log?
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

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