Custom button to call Comand Line

[jlabuelo]

Hi all

I am trying to add a custom button to the Calls module so I can take the phone number linked to the contact or account related to it and launch a command line to launch a VoIP system to perform the call.

Basically each user has a VoIP phone installed in his pc, and it is using SugarCRM in this webbrowser. What I need is to add the button to make the comand line call to a program locally instaled in the pc of the user also.

Something like C:\Folder\\Program.exe phone_number.

Is this possible? if so could you plesae point me to any link where this is explained?

Thanks a lot.

[robertbmirth]

I believe this is possible, although I don't know if there's a standard sugar way to do it. What I would do is create a custom button that directs to a custom action (you should be able to figure out how to do these by looking around if you don't know how already). This will put you back in the php realm, in which you can call exec(), system(), or passthru(). Note that these are black listed functions, so if you're hosted on someone elses server, its likely that sugar won't let you use these functions.

[jlabuelo]

Hi

this was my first idea.... SugarCRM is hosted in our server with Linux Ubuntu so dont think will be a problem to use those php functions, dont you think?

Thanks for the answer!!

Cheers

[robertbmirth]

No, it shouldn't be a problem if you're hosting it; if you do find that its a problem you can go into your config_override.php and set $sugar_config['moduleInstaller']['packageScan'] to false, and Sugar will allow you to upload blacklisted functions.