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Thread: Custom Field doesn't save

  1. #1
    DavidBLS is offline Member
    Join Date
    Mar 2010
    Posts
    5

    Unhappy Custom Field doesn't save

    I've been tasked with maintaining an existing install of SugarCRM.

    Redora Core 8
    SugarProfessional Version 5.5.0 (Build 6653)
    Apache 2.2.9
    PHP 5.2.6
    MySQL 5.0.45

    There are two preexisting custom fields in Accounts. I've looked at the Studio and I see the fields in there, but I don't really know where to look beyond that.

    The problem is that when you edit an account, put any value in one of the fields and save the account the field is empty. I have verified that the field name and value is included in the post during the save.

  2. #2
    mapm's Avatar
    mapm is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    Portugal
    Posts
    239

    Default Re: Custom Field doesn't save

    Try to make a repair rebuild in admin area
    --
    Mário Pereira Martins

    Javali - Administração e Desenvolvimento de Sistemas Informáticos, Lda.
    Madan Parque Edifício VI Campus da FCT/UNL
    Quinta da Torre 2829-516 Caparica Portugal
    Phone: +351 212949666 Fax: +351 212948313
    http://www.javali.pt

  3. #3
    DavidBLS is offline Member
    Join Date
    Mar 2010
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    5

    Default Re: Custom Field doesn't save

    I continued to play with it and accidentally stumbled across this:

    There was a second custom field set as an integer without a default value. If I put something in both fields the first custom field would save, if I put something only in the first custom field it would not save. I changed the second field to a textfield and it started working correctly.

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