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Thread: Custom Fields Not Saving Data

  1. #1
    vantagejuan is offline Sugar Community Member
    Join Date
    Dec 2007
    Posts
    70

    Default Custom Fields Not Saving Data

    I have a serious problem. I can't get any custom fields to save in either the leads or contacts module. I added about 140 fields on Friday. When I deployed the layouts with these fields in them, our instance lost it's ability to save data in ANY and ALL custom fields within the module. I understand that I had too many fields for one module, approx 400. The support person with sugar said that the database wasn't able to handle that many fields and that it was only responding up to field 298. I have since reduced my number of fields to 275 and still am not able to save any custom data.

    Any help? Is there anything that I would have to do to have the database recognize that those fields have been deleted?

    FYI: the number of fields that I have now is less than the number of fields that i had when the instance was confirmed to be working.

    Sugar on Demand - 5.0.0.c

    Thanks,
    Juan

  2. #2
    SugarDev.net is offline Sugar Community Member
    Join Date
    Feb 2008
    Posts
    1,401

    Default Re: Custom Fields Not Saving Data

    When you remove the custom fields from Studio, are they really deleted from the database?

    (you probably expected this) 400 custom fields? What the ..?
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