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Thread: Custom Modules & Fields

  1. #1
    jschmidtbpi is offline Junior Member
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    Default Custom Modules & Fields

    Hello: I installed SugarCRM OS version 4.5 OF on WIndows XP SP 2 with Inet 6.029 using the all included zipped file and there are some limitations to access some sub-modules and to create custom fields and customize the modules. I am assuming the all the lates versions of Apache, PHP and MySQL are included. I also installed the OS 4.5 OF patch. When I access the creat custom fields, in the area that should show the fields options, appears the message LOADING... and nothing happens. Please suggestions! Thanks

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Custom Modules & Fields

    What exactly did you download and install?

    From your message it sounds like you installed a wamp stack but then you call out IIS so maybe not. I assume that the install of SUgarCRM went without error so that leads me to believe that you have mysql and PHP installed correctly.

    You should not need to install the 4.50f patch if you installed 4.50f to begin with.

    What browser are you using, we are having some minor problems with IE7 at the moment that might explain your hung pages.
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  3. #3
    jschmidtbpi is offline Junior Member
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    Default Re: Custom Modules & Fields

    Thanks: I am using Inet 6.029 SP2 with Windows XP SP2, since I know the thera are still problems with IE 7.0, I downloaded the sugarcrm-bitrock-4.5.0f-windows-installer which is a 63MB file that does all the installation of Sugar OS including Apache, PHP and MySQL. JS

  4. #4
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Custom Modules & Fields

    Quote Originally Posted by jschmidtbpi
    Thanks: I am using Inet 6.029 SP2 with Windows XP SP2, since I know the thera are still problems with IE 7.0, I downloaded the sugarcrm-bitrock-4.5.0f-windows-installer which is a 63MB file that does all the installation of Sugar OS including Apache, PHP and MySQL. JS
    OK, open the file log4php.properties and make it look like this:
    Code:
    log4php.appender.A2=LoggerAppenderRollingFile
    log4php.appender.A2.MaxFileSize=10MB
    log4php.appender.A2.MaxBackupIndex=5
    log4php.appender.A2.layout=LoggerLayoutTTCC
    log4php.appender.A2.layout.ContextPrinting="true"
    log4php.appender.A2.layout.DateFormat="%c"
    log4php.appender.A2.File=./sugarcrm.log
    
    //log4php.rootLogger=fatal, A2
    //log4php.rootLogger=error, A2
    //log4php.rootLogger=warn, A2
    //log4php.rootLogger=info, A2
    log4php.rootLogger=debug, A2
    then delete your sugarcrm.log file and loginto your system and create the error. Then look at sugarcrm.log and see if there are any errors listed. Zip it up and post it if you want.
    Kenneth Brill - Help Forum Moderator

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    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
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