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Thread: Custom Multi-select in Contacts not editable

  1. #1
    rbooz is offline Sugar Community Member
    Join Date
    Feb 2006
    Posts
    36

    Exclamation ALL Custom fields in Contacts not editable

    All...

    At some point between 4.5.0c and 4.5.0e I lost the ability to edit my custom fields in contacts edit view. I thought it was limited to my multiselect dropdowns, but it appears that all of my custom fields for contacts are now not saving edits. As noted below, I turned up logging and can see that no UPDATE statements are being run against "contacts_cstm" at all. Custom fields in Accounts works fine (the only other place I have customer fields right now).

    Many thanks for any help I can get!
    Ryan

    Server OS: Windows 2003, IIS 6
    Sugar: OS 4.5.0f
    PHP: 5.1.2
    MySQL: 5.0.24a
    Last edited by rbooz; 2006-11-08 at 02:15 PM. Reason: Correction: ALL custom fields not editable

  2. #2
    rbooz is offline Sugar Community Member
    Join Date
    Feb 2006
    Posts
    36

    Default Re: Custom Multi-select in Contacts not editable

    An update for anyone that might know where to look from here. In an effort to try and see if the UPDATE statement was even being run on the 'contacts_cstm' table, I turned the "slow query" logging on for anything over 1ms. I was able to see that for the contacts module, my contacts_cstm table is not being updated, only the "contacts" table. However, in accounts, there are two update statements run, one for "accounts" and one for "accounts_cstm".

    Why would Sugar seem to lose the link that these are custom fields and need to be updated?

    Thanks again for any hints.

    Ryan

  3. #3
    eaho is offline Sugar Community Member
    Join Date
    Aug 2006
    Posts
    29

    Default Re: Custom Multi-select in Contacts not editable

    I recently had the exact same issue (same debugging info). For those that run across this article here's the fix...

    go to admin
    click studio
    click Repair Custom Fields

    works like a charm and the update statements start using the contacts_cstm. Would have saved me a lot of time if that link had been in the "Repair" area of the admin section.

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