Custom report duplicating information

[Solutions4K12]

Greetings!

I recently created a lead source report that pulls information from the quotes module (we do not use the opportunities module for reporting).

For some reason, the report is listing some quotes twice and I'm not sure why this is happening.

Has anyone else run into this issue, and if so, how did you resolve it?

Thank you in advance!
-Stephanie


Disclaimer: I am not a programmer.

[rafael.q.g@hotmail.com]

Depending of how a report is configured, the Reports module duplicates records when they are related with more than one record at the left side. Then if you have a quote related with 3 diferent records at the left side, this quote will appear 3 times in your report, one time below of each record.

To avoid that, just trying to reconfig your report.

[Solutions4K12]

Thank you for your reply.

I'm not sure I understand. The exact same quote is appearing twice but only for a couple of quotes within the timeframe specified. I'm not sure how they are related (?)

Also, how would I configure the report to account for this?

Regards,
Stephanie

PS- Here are the report parameters:

Modules: Quotes, Quotes > Teams, Quotes > Assigned to User, Quotes > Quotes
Display Columns: Lead Source, User Name, Quote Subject, Book P.O. Date, Total (US Dollar)