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Thread: Customer/Client Status Checks?

  1. #1
    cqjb is offline Junior Member
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    Sep 2008
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    Lightbulb Customer/Client Status Checks?

    Ok for me I have a major need and maybe this is already built into the program or maybe there is an add on, not sure, I did a search and could not find anything.

    Is there a way that I can have my customers that are in my system check the status on orders, in my case we have a data recovery company, they ask me many times (drives me crazy) did our shipment arrive yet, did you start on it, etc?

    Is there any way to allow them to check online (www) using a name or client number the status of where we are at with them? Such as "Received" or "Sent Back No Success" types of labels they can check on?

    If this is not possible can someone build me something like this I can implement for a fee of course?

    Thank you all, so far I love this thing.

    Using Version 5.1

    Bruce

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Customer/Client Status Checks?

    Hi Bruce

    Do you want to perform some implementation which enable your customers to check some status themselves?
    I believe you can use the Very Thin Client for SugarCRM

    It is the Project of the Month in August.
    If you have any doubt you can ask kuske, one of the developers.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
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    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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