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About LinkBacksIs there a customer portal module for SugarCRM? We would ultimately like our customers to be able to submit tickets via a webform or through an email which then populates the case management module in Sugar.
thanks for the help!
Junior Member
Customer Portal for case management
Is there a customer portal module for SugarCRM? We would ultimately like our customers to be able to submit tickets via a webform or through an email which then populates the case management module in Sugar.
thanks for the help!
Sugar Community Member
Re: Customer Portal for case management
Hi Jon,
The Enterprise version of Sugar comes with a Customer Portal. If you are on Pro or CE, there are other options available. You can check out the SugarForge and the SugarExchange for plugins. Another option is to have a portal customized and created for your needs using Joomla etc. If this is something you would like to discuss in more detail, please feel free to contact Ray Stoeckicht at rays@intelestream.net or by phone at 888-435-2221.
Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net
A Sugar Hero | Help Forum Moderator
Re: Customer Portal for case management
Hi Jon
Lampada Global had delivered in the SugarForge the SugarCRM Portal for Zend Framework.
Fell free evaluating it and let us know if you have any question.
Regards
André Lopes
DevToolKit / Project of the Month - June 2009
Lampada Global Services- Open Source Solutions
Avenida Ipiranga, 318
Bloco B - CJ 1602
São Paulo, SP 01046-010
Brazil
Office: +55 11 3237-3110
Mobile: +55 11 7636-5859
e-mail: andre@lampadaglobal.com
Lampada Global delivers offshore software development and support services to customers around the world.
Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.
I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.
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