D/L Index.php when trying to use Module Loader

[jimjones26]

Hi guys,

I have a fresh install of SugarCRM Open Source Version 4.5.1b (Build 1246) running on a shared hosting account (Linux, php5, mysql). Everything works fine except for Module Loader and Upgrade Wizard. Whenever I click on either one of these the site hangs for about 10 seconds and then a dialogue pops up asking me to download index.php. My error log gives the following errors (1 or the other, no pattern);

Sat Apr 14 19:40:42 2007,949 [15513] FATAL SugarCRM - MySQL error 2013: Lost connection to MySQL server during query

OR

Sat Apr 14 19:40:55 2007,497 [15883] FATAL SugarCRM - MySQL error 2006: MySQL server has gone away

I called GoDaddy hosting support and after a few mintues they said there is nothing they can do. I would prefer not to have to go find a new host and also I would prefer to stay on shared hosting for now. Is there any way around this problem other than making changes to the msql config file (something I can't do with the shared hosting account)? I have read other topics on this, tried changing folder permissions, ect and nothing seems to work.

If I do need to find a new host, is anyone here using SugarCRM Open Source on a shared account where everything works?

Thanks in advance,
Jimmy Jones

[jimjones26]

I did some more searching in the forums here and found out that the version of Sugar I have won't run on GoDaddy shared servers due to MySql version I guess. Very frustrating Can anyone recommend a shared host that will successfully run the latest version of SugerCRM open source?