Dashboard & Flash (swf) problem - don't display

**lezabour** · 2009-08-11, 08:19 AM

Hi

I run the last version of SugarCRM.
The DashBoard was not working at all.

After a look in this forum, i found why.
I had to put this line
chmod($xmlFilename,0644);
on the SugarCharts.php

Now the XML generation is working, and there is data on the dashboard.
But the FLASH file (swf) don't display.

I have the title, for example: "you have 10keuros of opportunities", but the chart don't display...

Anyone have an idea of why?

Thanks

**crmbalah** · 2009-08-11, 09:20 AM

Hi
Try to set the conditions
(click sugar edit Dashboard button and set the conditions. the refresh the Dashboard)

**lezabour** · 2009-08-11, 11:08 AM

Hi,

I changes the conditions severals times.
Changes nothing

There is data and the XML is correctly generated, cause i see the title:
"you have 10keuros of opportunities" when i want to view this dashlet

But the FLASH SWF don't display....

If someone can help pllllleeeeeaaaaassse

thanks

**lezabour** · 2009-08-11, 01:58 PM

Hi,

I try to load the website with firebug

I have those errors
00:01:01.554 0.136 665 392 GET 403 text/html http://intra.idside.fr/cache/jsLangu..._FR.js?c=1&j=1

with this header
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>403 Forbidden</title>
</head><body>
<h1>Forbidden</h1>
<p>You don't have permission to access /cache/jsLanguage/Dashboard/fr_FR.js
on this server.</p>
</body></html>

And also this error
00:01:03.678 0.274 957 (11266) GET (Cache) application/x-shockwave-flash (NS_ERROR_FAILURE)
http://mydomaine.com/include/SugarCh...fr_FR.lang.xml

If anyone have an idea...
Thanks

**lezabour** · 2009-08-12, 11:05 AM

hi,
anyone hase an idea?

I try to reinstall SugarCRM on 2 others servers

Always the same problem...

Thanks

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