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Thread: Dashboard & Flash (swf) problem - don't display

  1. #1
    lezabour is offline Junior Member
    Join Date
    Jul 2009
    Posts
    4

    Exclamation Dashboard problem - don't display - but has data

    Hi

    I run the last version of SugarCRM.
    The DashBoard was not working at all.

    After a look in this forum, i found why.
    I had to put this line
    chmod($xmlFilename,0644);
    on the SugarCharts.php

    Now the XML generation is working, and there is data on the dashboard.
    But the FLASH file (swf) don't display.

    I have the title, for example: "you have 10keuros of opportunities", but the chart don't display...

    Anyone have an idea of why?

    Thanks
    Last edited by lezabour; 2009-08-11 at 08:36 PM.

  2. #2
    crmbalah is offline A Prolific Poster
    Join Date
    Mar 2009
    Location
    chennai
    Posts
    418

    Default Re: Dashboard & Flash (swf) problem - don't display

    Hi
    Try to set the conditions
    (click sugar edit Dashboard button and set the conditions. the refresh the Dashboard)

  3. #3
    lezabour is offline Junior Member
    Join Date
    Jul 2009
    Posts
    4

    Default Re: Dashboard & Flash (swf) problem - don't display

    Hi,


    I changes the conditions severals times.
    Changes nothing

    There is data and the XML is correctly generated, cause i see the title:
    "you have 10keuros of opportunities" when i want to view this dashlet

    But the FLASH SWF don't display....

    If someone can help pllllleeeeeaaaaassse

    thanks

  4. #4
    lezabour is offline Junior Member
    Join Date
    Jul 2009
    Posts
    4

    Default Re: Dashboard & Flash (swf) problem - don't display

    Hi,

    I try to load the website with firebug

    I have those errors
    00:01:01.554 0.136 665 392 GET 403 text/html http://intra.idside.fr/cache/jsLangu..._FR.js?c=1&j=1

    with this header
    <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
    <html><head>
    <title>403 Forbidden</title>
    </head><body>
    <h1>Forbidden</h1>
    <p>You don't have permission to access /cache/jsLanguage/Dashboard/fr_FR.js
    on this server.</p>
    </body></html>



    And also this error
    00:01:03.678 0.274 957 (11266) GET (Cache) application/x-shockwave-flash (NS_ERROR_FAILURE)
    http://mydomaine.com/include/SugarCh...fr_FR.lang.xml


    If anyone have an idea...
    Thanks

  5. #5
    lezabour is offline Junior Member
    Join Date
    Jul 2009
    Posts
    4

    Default Dashboard problem - don't display - but has data

    hi,
    anyone hase an idea?

    I try to reinstall SugarCRM on 2 others servers

    Always the same problem...

    Thanks
    Last edited by lezabour; 2009-08-12 at 11:36 AM.

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