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Thread: Dashboard: Pipeline don't show Closed Lost

  1. #1
    pkarjala is offline Sugar Community Member
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    Default Dashboard: Pipeline don't show Closed Lost

    After upgrading from 4.5.0 to 4.5.1 I my "Pipeline by Sales Stage" don't show anymore Closed Lost opportunities.

    "All Opportunities By Lead Source By Outcome" does find them correctly. Any ideas where the problem might be?
    -PK
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  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Dashboard: Pipeline don't show Closed Lost

    Have you tried using the Admin/Repair/Clear Chart Data Cache?
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  3. #3
    pkarjala is offline Sugar Community Member
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    Default Re: Dashboard: Pipeline don't show Closed Lost

    Tried that - and almost all other repair tools as well. Didn't help.
    Last edited by pkarjala; 2007-04-21 at 09:24 AM. Reason: typos
    -PK
    Sugar version: 5.2.0a
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  4. #4
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Dashboard: Pipeline don't show Closed Lost

    OK, So youare saying that the line for closed-lost is there but there is no data right?
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  5. #5
    pkarjala is offline Sugar Community Member
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    Default Re: Dashboard: Pipeline don't show Closed Lost

    Yep. that's the case. I was planning to update to 4.5.1b to see if that helps.

    Anyhow it is quite strange behaviour, since other charts find lost cases ok. The problems is only with "Pipeline By Sales Stage"
    Last edited by pkarjala; 2007-04-22 at 05:27 PM.
    -PK
    Sugar version: 5.2.0a
    Linux web 2.6.26-2-amd64
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    PHP Version 5.2.6-1+lenny4
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  6. #6
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Dashboard: Pipeline don't show Closed Lost

    Are there any messages in your log file? I doubt that 4.5.1b is going to fix it. I would almost bet it's a simple problem revolving around the SQL statement that the chart is running. It might be off. What other modules have you installed?
    Kenneth Brill - Help Forum Moderator

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