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Thread: Dashlet not saving.

  1. #1
    jjwdesign's Avatar
    jjwdesign is offline Sugar Community Member
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    Question Dashlet not saving.

    I'm having problems using the Homepage Dashlets. They don't seem to save. I thought they were working with a previous version, but not with my live or staging servers (currently: 5.0.0c and 5.0.0d).

    I tried a: Admin - Repair - Rebuild Dashlets.

    Does anyone have any ideas?

    Thanks
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  2. #2
    DragonflyMaster is offline Sugar Community Member
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    Default Re: Dashlet not saving.

    All dashlets behave the same?
    Does it happens logging as Administrator too?
    You can try removing folder <sugar-root>/cache/dashlets/ and log in again.
    What do you think the cookie monster eats ?

  3. #3
    ToniFatec is offline Sugar Community Member
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    Default Re: Dashlet not saving.

    If they are new dashlets maybe you'll have to add them in the Dashboard.php file:
    modules/Dashboard/Dashboard.php
    Its around line 207.
    Other places to look at:
    modules/Charts/chartdefs.php
    modules/Charts/PredefinedChart.php

  4. #4
    jjwdesign's Avatar
    jjwdesign is offline Sugar Community Member
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    Default Re: Dashlet not saving.

    I'm trying to use the existing dashlets. The JotPad seems to save. When I try to edit anything that has an options windows (layer), it doesn't actually save the changes. It doesn't ever display "Saving..." or "Saved" at the top of the screen. It does say "Loading..." after I click on save.

    I deleted the Dashlet Cache and logged in again. Still has a problem.
    I tried "Reset to default" under the "My Account" settings. Still has a problem.
    I can add in dashlets without a problem. It saves the dashlet order.

    Really strange.
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  5. #5
    eggsurplus's Avatar
    eggsurplus is offline Sugar Community Member
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    Default Re: Dashlet not saving.

    Any resolution to this? We're having the exact same issue right now. Even if we add a new dashlet it won't save if trying to edit it.

  6. #6
    Niggy is offline Sugar Community Member
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    Default Re: Dashlet not saving.

    Has anyone come up with a solution for this. I am experiencing the same issue with Sugar 6.0.2. Thanks.
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  7. #7
    paoron is offline Junior Member
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    Default Re: Dashlet not saving.

    Quote Originally Posted by Niggy View Post
    Has anyone come up with a solution for this. I am experiencing the same issue with Sugar 6.0.2. Thanks.
    I've a similar issue with JotPad dashlet under Version 6.2.2 (Build 6573): it only saves the first char I enter and it deletes all the remaining.

  8. #8
    paoron is offline Junior Member
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    Unhappy Re: Dashlet not saving.

    Quote Originally Posted by Niggy View Post
    Has anyone come up with a solution for this. I am experiencing the same issue with Sugar 6.0.2. Thanks.
    I've a similar issue with Version 6.2.2 (Build 6573): JotPad saves the first char only and deletes all the others I enter.

  9. #9
    lenz1979 is offline Sugar Community Member
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    Default Re: Dashlet not saving.

    Same issue here.

    you can solve it by modifying /modules/Home/Dashlets/JotPadDashlet/JotPadDashlet.php

    Line 177:

    PHP Code:

     $optionsArray
    ['savedText']=nl2br($optionsArray['savedText']['jsonObject']);

    change this line to:

     
    $optionsArray['savedText']=nl2br($optionsArray['savedText']); 
    regards

  10. #10
    paoron is offline Junior Member
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    Thumbs up Re: Dashlet not saving.

    Thank you so much lenz1979: it works perfectly!

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