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Thread: Dashlets broken in Firefox and Chrome after upgrade from 6.2.4 to 6.3.1

  1. #1
    joeicooper is offline Sugar Community Member
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    Default Dashlets broken in Firefox and Chrome after upgrade from 6.2.4 to 6.3.1

    Title basically says it all.

    After the upgrade dashlet controls (page forward/back, X, refresh, edit) are completely unresponsive in Firefox (9.0.1) and Chrome (16.0.912.75 m). Moving dashlets around fails in all three browsers (IE, FF, Chrome) as well.

    Firefox error console shows lots of "declaration dropped" errors in parsing the .css. Not sure if this is relevant.

    It looks as though others are having these issues as well. Any ideas?

    Thanks,

    Joe
    Last edited by joeicooper; 2012-01-10 at 06:04 PM.

  2. #2
    joeicooper is offline Sugar Community Member
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    Default Re: Dashlets broken in Firefox and Chrome after upgrade from 6.2.4 to 6.3.1

    Just a bit of followup here. Firebug is showing an error

    SUGAR.mySugar is undefined.

    Error: SUGAR.mySugar is undefined
    Source File: http://xxx.xxx.xxx/sugar6/index.php?...action%3Dindex
    Line: 1

    I've checked permissions and all seems to be well. Any ideas?

  3. #3
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Dashlets broken in Firefox and Chrome after upgrade from 6.2.4 to 6.3.1

    The script include/MySugar/javascript/MySugar.js seems to be lost.
    Try to copy it from a fresh install.

    Cheers
    André Lopes
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  4. #4
    joeicooper is offline Sugar Community Member
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    Default Re: Dashlets broken in Firefox and Chrome after upgrade from 6.2.4 to 6.3.1

    MySugar.js is there. Keep in mind that this seems to be working in IE 9.

    It looks like my problem might also be related to

    http://www.sugarcrm.com/forums/f3/da...missing-75332/

    I've tried the suggestions there... recopied full /include/javascript directory from fresh install, but to no avail.
    Last edited by joeicooper; 2012-01-18 at 02:09 PM.

  5. #5
    RolusTech's Avatar
    RolusTech is offline Sugar Community Member
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    Default Re: Dashlets broken in Firefox and Chrome after upgrade from 6.2.4 to 6.3.1

    Hi,

    You will find the answer to your question posted by our team on our blog at: Dashlets broken in Firefox and Chrome after upgrade from 6.2.4 to 6.3.1

    I hope this helps.

    Rolustech provides comprehensive SugarCRM solutions including Custiomization, Integration and Implementation services.

    The Rolustech Team
    SugarCRM Customization,SugarCRM Integration,Implementation of Sugarcrm, Sugarforge (Open Source)
    US: +1-310-492-5564
    UK: +44-207-993-8524
    Skype: rolustech

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